Terms of Service

1. Description of Service

ClipForge AI is a software-as-a-service platform that uses artificial intelligence to automatically detect and extract short clips from long-form videos you upload, and can optionally publish those clips to connected social media accounts (YouTube, Instagram) on your behalf, solely upon your explicit instruction.

2. Eligibility and Accounts

• You must be at least 13 years old to use the Service. By using it, you represent that you meet this requirement.
• You must provide accurate, current, and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You must notify us immediately at support@cmdfleet.com if you suspect unauthorized access to your account.
• Each person or legal entity may maintain only one free trial account. Creating multiple free accounts to circumvent usage limits is prohibited.

3. Your Content

• You retain full ownership of all videos, clips, and other content you upload (“Your Content”).
• By uploading content, you grant Nexora Solutions a limited, non-exclusive, royalty-free license to process, store, and transmit Your Content solely as necessary to provide the Service to you.
• We do not claim ownership of Your Content, and we do not use it to train AI models or share it with third parties.
• You represent and warrant that: (a) you own Your Content or have all rights necessary to grant the license above; (b) Your Content does not infringe any third-party intellectual property, privacy, or publicity rights; and (c) Your Content complies with all applicable laws.
• You are solely responsible for all content you upload and publish through the Service.

4. Acceptable Use

You agree not to use the Service to:

• Upload or distribute content that infringes on copyrights, trademarks, patents, trade secrets, or other intellectual property rights.
• Upload or distribute content that is illegal, defamatory, obscene, pornographic, harassing, threatening, or discriminatory.
• Attempt to reverse-engineer, decompile, disassemble, or otherwise derive source code from the Service.
• Attempt to gain unauthorized access to any part of the Service, its servers, or any connected systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Use automated tools (bots, scrapers, crawlers) to access or extract data from the Service.
• Resell, sublicense, or commercially exploit access to the Service without our express written permission.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

We reserve the right to investigate violations and take appropriate action, including suspending or terminating your account and reporting to law enforcement authorities where applicable.

5. Social Media Integrations

When you connect a social media account (YouTube, Instagram), you explicitly authorize ClipForge AI to post content to that account on your behalf. We will only post content when you actively initiate the action. You may revoke this authorization at any time from the Settings page or directly through your Google or Instagram account settings.

You remain solely responsible for all content posted to your social accounts through the Service, including compliance with each platform's own terms of service. We are not liable for any account suspension, penalty, or content removal imposed by third-party platforms as a result of content you publish through our Service.

6. Plans, Billing, and Refunds

• Free trial plans are subject to the usage limits described on the pricing page and expire after 7 days.
• Paid plans are billed in advance on a monthly or annual basis. All fees are in USD and are non-refundable except as stated below.
• Refunds: if the Service fails to function materially as described and we are unable to resolve the issue within 5 business days of your report, you may request a refund within 7 days of your initial payment. Refund requests must be submitted to support@cmdfleet.com.
• We reserve the right to change pricing at any time with at least 30 days' notice to existing subscribers via email. Price changes will not affect your current billing period.
• Failure to pay may result in suspension or termination of your account.

7. Intellectual Property

The Service, including its software, design, logos, trademarks, and all related intellectual property, is owned by Nexora Solutions and protected by applicable intellectual property laws. These Terms do not grant you any rights to use our trademarks, logos, or branding without prior written consent.

8. Service Availability and Modifications

We target 99% monthly uptime but do not guarantee uninterrupted or error-free access to the Service. We may modify, suspend, or discontinue any part of the Service at any time with or without notice, and we are not liable for any resulting loss or damage. We will make reasonable efforts to notify users of planned maintenance or significant changes.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE SECURE, UNINTERRUPTED, OR FREE OF ERRORS OR VIRUSES. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEXORA SOLUTIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID US IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Nexora Solutions and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

12. Termination

You may cancel your account at any time from the Settings page or by emailing us. We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if we are required to do so by law. Upon termination, your right to use the Service ceases immediately and your data will be deleted within 30 days, except as required by law. Sections 3, 9, 10, 11, and 13 survive termination.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to binding arbitration conducted in English, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction for intellectual property violations or imminent harm.

14. Changes to These Terms

We may update these Terms at any time. For material changes, we will notify you by email at least 14 days before the change takes effect. Continued use of the Service after the effective date constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may cancel your account.

15. Contact

Questions about these Terms? Contact us at: support@cmdfleet.com
Nexora Solutions